Assistant Spa Manager

JOB DESCRIPTION

We are seeking a motivated and experienced Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. This role requires a professional, customer-focused individual with strong organizational and leadership skills.

Key Responsibilities

  • Assist the Spa Manager in overseeing daily spa operations.
  • Supervise and support spa therapists and reception staff.
  • Ensure high standards of customer service and guest satisfaction.
  • Assist with staff scheduling, training, and performance monitoring.
  • Handle guest queries and resolve complaints professionally.
  • Maintain hygiene, health, and safety standards throughout the spa.
  • Support stock control, ordering, and basic administrative duties.

Candidate Profile

  • Qualification in Beauty Therapy, Somatology, or Spa Management.
  • Minimum of 2–3 years’ experience in a spa or wellness environment.
  • Supervisory or leadership experience preferred.
  • Strong customer service orientation with a professional attitude.
  • Ability to work flexible hours, including weekends and public holidays.
  • Excellent organizational, communication, and problem-solving skills.

 

Estimate Salary: 
R15 000 Basic + commission on retail and treatments

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